Tag Archives: Community Manager

The dark side of evangelism

This post is not about ethics nor criticism. I love walking a fine line between black-and-white-hat techniques when it comes to evangelism. But even if you use black-hat techniques you should use it the right way. Continue reading

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How customer service should be done on the web?

Short answer. Listen, and respond. Listen A few days ago I installed “Disqus”, the social comment system. However, due to permission isues, I couldn’t sync my exisiting comments with Disqus. I wrote an entry saying all of the comments are … Continue reading

Posted in Social Media | Tagged , , , , , , , | 1 Comment